Darren was personable, professional, and honest about our minor mold issue in a closet.
My wife and I had just found out that she was pregnant with...moreMy wife and I had just found out that she was pregnant with our first child. Wanting to cover our bases we had the house inspected so that we could be sure there weren't any nasty little surprises that could affect the baby's health once it arrives. Mold being a major concern as we have a lot of tall trees near the building. Sure enough, there was mold in a few of our walls and in the crawl space under the floor. Some of the quotes we got for the work made saving for college look like a breeze and some of the quotes that we could afford seemed a bit shady especially after looking at a few Yelp reviews. We were having such a hard time finding the right company to do the work that I just started asking friends if they had any recommendations and that's when we found out about Fix My Home. ****** came out for an estimate and appraisal he even found a few things that our original inspector missed (not to mention the half dozen or so contractors that went poking around too). Extremely knowledgeable and helpful ****** put us at ease and offered a great price for the work. I hope I never need their services again, but if I do there is only 1 place I will be going, Fix My Home.less
Darren and the crew are quick, thorough, and also fantastic guys. They helped...moreDarren and the crew are quick, thorough, and also fantastic guys. They helped me deal with a leak in our nursery and handled insurance stuff too. Darren always made me feel like I was his most important client even though I knew his business was slammed. I trusted my daughters room's construction with him and he and the crew certainly came through! HIGHLY recommend Fix My Home.less
I discovered mold on my ceiling while removing popcorn, and called Darren after...moreI discovered mold on my ceiling while removing popcorn, and called Darren after a quick yelp search. He was able to come out the next morning to inspect the ceiling, and found mold in several places. He came out the following day (on a Sunday!) with his inspection gear, and took surface and airborne samples.I wound up going with a different remediation company to do the actual work, since Darren was so busy. However, I had him back out to do the clearance testing afterwards, and he was able to provide results within eight hours. He provided some excellent recommendations for weather proofing my house to avoid mold issues in the future. As he was inspecting the mold remediation work, he also noticed some old copper pipes that need replacing. He probably saved me a second round of repairs, so I'm quite thankful.less
Have you ever bought and moved into a home and there was mold...moreHave you ever bought and moved into a home and there was mold in the kitchen? Well that happened to me and my husband and we found it three months after we moved in. To our extreme dissatisfaction we reached out to a friend that same day who had a similar mold issue a few years back and she recommended Darren right away. I can't give enough stars for these guys! They came just as quickly as we called and quoted us extremely reasonable pricing. We ended up moving forward with him for the mold removal and thank goodness it was still at the stage that we can remove it. Thank you so much Darren and your whole entire team, you helped make our new home an actual home.less
I usually try to remove mold and fix water damage myself, but this...moreI usually try to remove mold and fix water damage myself, but this time I needed professional help. That's when I decided to call up Fix My Home and I have to say I am impressed. Not only did they take all safety precautions, but they had great customer service. I was helped with everything and they took the time to go over what they are going to do to my house. Very pleased with how thorough they were! Would strongly recommend this company to anyone needing cleaning services, you won't regret it(:less
I'm not even finished working with Darren (Due to my insurance company, not...moreI'm not even finished working with Darren (Due to my insurance company, not Darren) and I already can't say enough great things about him!!! You need to stop reading reviews, and just call Darren but I'll continue to explain why.I discovered mold on my bedroom wall after taking down blackout curtains and I didn't know what to do. I wasn't sure what caused the mold, or if it was occurring in other parts of the house and most of all, what to do. Standing in Home Depot, literally, looking at cleaning supplies that hang next to face masks, I looked up "mold remediation" on Yelp and THANKFULLY I came across Darren's yelp page. Now, I work in online advertising so I'm no stranger to Yelp reviews and there are always certain reviews I'm looking for - when someone's happy, given 5 stars and they still write a 5 paragraph review, you're dealing with a standup person! I submitted a request via yelp but was impatient and called the phone number anyway. Darren answered the phone, and his voice can instantly put you at ease. I told him my story and that I was standing in Home Depot and he explained that cleaning the issue, is a surface solution and finding the cause is more important plus he could come to the house within the hour - on a Saturday afternoon! After showing him the bedroom wall, and taking initial readings he discovered one of our hall closets was also containing luggage covered in mold and he decided he needed to come back for a more thorough inspection and to test the air quality in the entire house. During his next visit, he and his team came out and inspected the areas he was previously aware of, but during an inspection of our crawl space under the house, he uncovered a MAJOR problem that we weren't even aware was occurring in a different bedroom! He discovered a break in the plumbing in my sister's shower which was leading to water being dumped under the house!! The crawl space issue was an actual issue where my room and hall closet was just superficial issues. (my room just "happened" we're thinking due to the hot temps and black-out curtains. Just get blinds, btw!!) But thanks to Darren, this was found and could have been tragic not only for my home but for my health!We're hoping to start the dry-out process tomorrow but working with Darren up to this point, I really can't say enough good things about him that I just felt the need to write this review before we're even complete. (And having read the other reviews, I have no worries!) He's kind, genuine but most importantly, transparent!! He reviews everything in an easy to understand manner and seriously wants to be there for you and make your environment clean and safe!! It's rare that during a position of vulnerability, especially when dealing with your house, you're able to find someone who "WANTS" to take care of you instead of seeing an opportunity to take advantage of you. Darren said to me, "You called me to do a job and I want to do it right." - and I know from our interactions so far, he means it!less
Thank you YELP! This company is incredible. After a few days away...moreThank you YELP! This company is incredible. After a few days away from home, I opened my front door and was in shock to see water covering my whole house. I searched online and found many flood service providers and Fix My Home. They answered my call on a Sunday nightand Alec came out within an hour. These guys got to work immediately and within a few hours the water on the floors was gone. The following day FMH came out with a crew. Ken, Oscar and Alec as well as Darren. They showed great care with what was happening at my home.The time and patience I was given was amazing. The entire process was explained to me and the timeline of completion was very accurate. They provided me with daily updates and I was able to access the job process and progress daily in real time with the APP they use. I was able to send those details to my insurance company and was promptly paid within a few days for the claim.The care for my personal property and furnishings that FMH had to move and pack into portable storage containers was amazing.I couldn't be happier with this company and would recommend them hands down as the best!less
Fix my home, thank you. You are amazing being I was already nervous...moreFix my home, thank you. You are amazing being I was already nervous about moving during covid-19. It was alot of things in my home that wasn't right but, now I feel secure and comfortable in my new place. Customer service was emaculiant and safety wasn't an issue they came secure and prepared.less
Was worried about mold after a pipe leaked in the wall. Called Darren...moreWas worried about mold after a pipe leaked in the wall. Called Darren and he came out to our house and tested for mold everywhere. We have kids and wanted to make sure we keep them safe from any possible mold exposures. We had a problem that was addressed and fixed quickly and looks great. I would definitely call again if we ever had another unfortunate problem.less
I have nothing but good things to say about Darren and FMH. Darren...moreI have nothing but good things to say about Darren and FMH. Darren is truly the best home related person I've ever hired. He is super responsive and professional, the kind of person you want to give business to because he is so nice and honest and knows his field. We first met him last Feb when we had a water leak after the heavy rains. Water was dripping out of a light fixture into our bathroom on a Sunday morning and we knew we needed someone out ASAP. We went online and called a handful of people and Darren was the only one who called back right away. He was at our house within a few hours and assessed the issue, set up the containment and started the drying out process that day. He then tested the rest of our house for moisture to see if there were other leaks. It turned out the water was also leaking into our bedroom, so the next day he did the containment and drying out process again. Darren was also great in helping determine the source of the leak and helping me understand the issues and what next steps were to fix it. It was a long road ahead for us after that, and although Darren's job technically ended after the drying out process, he really helped me through that time. He gave me advice on dealing with insurance, shared insight into what he's seen with other homes, put me in contact with his son (who is also excellent) to help with fixing the drywall and deck above where the leak was coming from, and checked in from time to time.Another example was just recently, when our washing machine leaked. We immediately called Darren and he came over to assess the situation a few hours later. Luckily it turned out it wasn't a big deal. He gave us some recommendations on how to handle and didn't charge us for the visit. I hope to never have another water related issue again, however if I do, I will absolutely call Darren at FMH.less
I hired Fix My Home for a limited mold testing and microbial testing....moreI hired Fix My Home for a limited mold testing and microbial testing. Darren gave me an impressive 1-hr window for an ETA. Barrett got here at the beginning of it.Barrett was professional, knowledgeable, and a clear communicator. I appreciated that he wasn't a robot that just came and went. He saw that I was very concerned and stopped his inspection to assure me that my family was safe (I teared up). It stood out to me that while the machine was collecting the air samples, Barrett didn't go on his phone. During that time, he asked if there was anything else I wanted him to look at. I also appreciated how respectful he was of our property (other vendors have caused secondary damage to our home).Two days later, I was emailed a detailed mold report. Barrett called me to go over it and to see if I had any follow up questions. Amazing customer service from beginning to end!COVID-19: Barrett had his mask on before I opened the door and kept it on properly throughout the entire inspection. He had brand new booties to wear inside our home and put them on properly so I didn't have to clean my floors afterwards (saved me so much time). He asked if I was comfortable being less than 6-ft apart. I know these are simple things, but worth noting because so many other vendors have gotten these things wrong.less
I had a bad water leak in two areas that I didn't discover...moreI had a bad water leak in two areas that I didn't discover since they were under furniture. We got mold. This company was so professional in every way. Alex gave me a realistic estimate and education on what it would take (dry out area, run air filters, remove drywall and carpet pad) The technicians were nice, thorough, hard working, neat, and punctual. They communicated well and got it taken care of in a timely manner. It wasn't a fun thing for me but at least they were nice to deal with. I would definitely use them again. (But hope I don't have to)less
Mold is a scary thing to me. But, with the knowledge that was...moreMold is a scary thing to me. But, with the knowledge that was presented and explained to me with this company, I felt we were in good hands. Very professional, brought out his equipment and ran tests in all of our rooms and especially a room that suffered some water damage. Great experience and I have referred him to several people since. As they say, a referral is the best compliment one can get!less
Darren is such a life saver! He and his team did such an...moreDarren is such a life saver! He and his team did such an amazing job on the mold removal in our house. We had a horrible experience with our contractors, and Darren came in and made our lives so much easier with incredible service, great pricing, and wonderful follow up. I will never use anyone else when it comes to any mold issues in the future. I'm so thankful we found Fix My Home. Thank you Darren, you guys are the best!!!less
FIX MY HOME does just that! We have been dealing with mold in...moreFIX MY HOME does just that! We have been dealing with mold in the bathroom for quite a while. We called other company's but Fix my home had the best response. Darren and his team are very efficient and transparent, and they arrived quickly! I would highly recommend this team to everyone!less
As first time homeowners, it's hard to know what to look for when...moreAs first time homeowners, it's hard to know what to look for when it comes to things like mold or plumbing. My husband and I moved into our condo in May 2020 and everything looked fine from our inspection. But less than 6 months after we moved in, I found some mold growing in my lower kitchen cabinet. It turns out that our shower from upstairs was leaking from bad caulking and our water heater downstairs had a previous leak that wasn't mitigated before we purchased the home, so mold had been growing and festering in the walls for several years. The damage wasn't covered by our home warranty so I called our insurance who thankfully did cover the job. Darren and his son from Fix My Home made everything go smoothly, even when we found even more damage from our water heater. The anxiety from the price, the length of the job, the potential health risks (I was 4 months pregnant at the time), etc. was lessened by Darren's constant communication, clarity, and reassurance that everything will be ok. He referred us to plumbers to fix the shower and contractors to rebuild the kitchen and dry wall who did a great job making it look like nothing happened and won't happen again. He offered additional air testing to make sure the mold spores weren't lingering and unsafe. I have to thank Darren and his team so much for everything they did and will refer them to everyone I know who has water/mold damage. It's no joke! Husband and I definitely learned so much throughout this whole process.less
I am a local Realtor and i have seen some homes that certainly...moreI am a local Realtor and i have seen some homes that certainly need fixing! Darren and his crew have gotten myself and my clients out of some tough situations. I personally have used Fix My Home a handful of times for water intrusion issues within my own property and I've referred my clients to Fix My Home often. My clients and I have had the best experience with these guys and I will continue to use them whenever the need arises, both professionally and personally. They are a great crew that keep you well informed on your options. Once a path forward is decided, they execute efficiently and successfully. Cheers to Darren and his crew!less
We had a leak in a closet next to a bathroom. After...moreWe had a leak in a closet next to a bathroom. After removing part of the wall I had the leak fixed. But, what about the rest of the walls that were moist? or the flooring that was wet as well? I didn't want to take any chances with mold since my son has respiratory issues. I called FMH and they came out within two days. After taking several readings it was determined that they needed to remove the flooring in the closet and the adjoining wall. I was provided a very reasonable quote. I decided to go with FMH because they were very upfront on what needed to be done. They explained the whole process to me before doing the work. I knew exactly how many days it was going to take to complete the job. 48 hours from from start to finish to complete my job. The Containment center they created along with all the precautions to not damage my hardwood floors was great. They wore masks and shoe covers when entering my home. I couldn't have asked for a better team than FMY to work on my home. I hope I never have to use them again but if I do I know I'll be in good hands.less
We bought our house back in 2007 for a pretty penny, we managed...moreWe bought our house back in 2007 for a pretty penny, we managed to hang onto it through the housing crisis and we were just getting into a price-range where we could sell the house for a reasonable profit. So, we needed to have the house inspected and found out that there was moisture damage in some load bearing parts of the house and some of the foundation had even been compromised. A new job opportunity, that has become huge opportunity, would not have been possible if it weren't for fix my home. They were able to clean up a lot of the mold and run tests on everything. At it turned out the damage wasn't nearly as bad as initially assumed, saving us a ton of money on repairs. Fix My Home came to the rescue, their work literally saved us. We were able to make the repairs needed to sell the house without having to lose money on the sale as a result. This allowed me to take the job offer and improve my family's situation in a huge way. Thank you, ******, you really saved the day!less
I would highly recommend this company, my downstairs bathroom flooded, and the team...moreI would highly recommend this company, my downstairs bathroom flooded, and the team right out to fix the water damage. They worked fast and were very professional , I am very pleased with the services I received and they were affordableless
My house was flooded due to roofer demo removal negligence. I called Darren...moreMy house was flooded due to roofer demo removal negligence. I called Darren @ Fix My Home and they responded immediately. I can't say enough about him, his crew and overall work ethic and professionalism. Ken, his lead rep was here with his toolbox of moisture testing gear and spelled out just what would be needed to dry out the walls and ceilings. He ordered a lead and asbestos survey before he removed any wet drywall since the house was built in 68'. I was very happy with Darren and Fix My Home. Highly recommend them.less
I'm a repeat customer of Fix My Home because they always do a...moreI'm a repeat customer of Fix My Home because they always do a thorough job, fix the problem, and do it at a reasonable price. First time was in 2018 where FMH did a remediation of mold around my dishwasher. They sealed off the kitchen so the mold spores wouldn't spread to other rooms, removed the infected drywall, treated the area and did a 2-3 day dry out with air scrubbers and a dehumidifier. They installed new drywall, repaired the kitchen cabinets near the dishwasher and reinstalled the dishwasher. Everything looked great.My second time using FMH was in May of this year during a remodel of the same condo. Mold was discovered during demolition of one of the bathrooms and I instantly knew who to call. I called Darren at 9AM on a Thursday and he not only remembered me as a previous customer but he was also in the area and was able to stop by that morning. By 11:30 AM I had an estimate. The remediation work was done Friday (the very next day) so the bathroom wall could dry out over the weekend. Same process as before: Tented the area, removed the mold, treated the wood, dry out, and done. I was impressed how quickly FMH responded and my remodel was going again in just a couple of days.FMH provides outstanding service. I recommend them and would use this company again without hesitation.less
I want to thank Darren for helping me avoid what could have been...moreI want to thank Darren for helping me avoid what could have been a costly mistake during a home purchase. I found Darren and Fix My Home through Yelp. He came out on short notice and inspected the home with his equipment for mold at no cost. He provided detailed desrciption of the extent of damage, which an earlier inspection had under estimated. Also gave us a reasonable estimate of what it would cost to fix. I was very happy with Darren's professionalism, honesty, and advise throughout. Highly recommended.less
We had a really terrible leak that caused a ton of water damage....moreWe had a really terrible leak that caused a ton of water damage. If you've ever had this happen you know how stressful it can be. I started looking for a company to help with the damage and came across Fix My Home. They were so professional and were able to quickly give us an estimate. The price was right so we went with their services and I'm so glad we did. They were able to fix the issue very quickly and everything looks just like it did before the leak. I'm so appreciative and I highly recommend this company.less
Excellent service, experienced inspectors, and skilled workers. What more can you ask for?...moreExcellent service, experienced inspectors, and skilled workers. What more can you ask for? Thank you for making my home livable again!less
From my first discussion with the phone rep, to the team that came...moreFrom my first discussion with the phone rep, to the team that came out for the appointment, I can't understate how professional everyone was. My home has been in need of some serious maintenance for a while now, but the mold found during a renovation project was completely unexpected. Through a brief web search, I found consistently great reviews for Fix My Home and gave them a ring. Less than a week from that first call, the problem areas are now spotless (and there were many!). Simply put, Fix My Home is now my first reference for mold & water damage restoration.less
In the process of selling my home I ran into an inspector who...moreIn the process of selling my home I ran into an inspector who continually promoted his own business the entire time he was inspecting my home! He told me I had a mold problem he said he also had a mold company and could handle my issues! I called Darren from Fix My Home for a second opinion! Darren said he does not see a mold problem at all I so respect somebody telling the truth instead of trying to milk me for a job! If I would have had a mold problem I absolutely would have gone with this Fix My Home! Integrity is lost in the construction industry! Thank you Darrenless
I had a mold problem in my off campus student housing at USC,...moreI had a mold problem in my off campus student housing at USC, and Barrett was just helpful with my roommates and I situation in the house. I didn't know I had mold until we seen discoloration in our ceiling and when the fix my home crew came and did an evaluation in our home. They were super careful about covid and entering on the premises. I just appreciate the service so much, thank you all.less
one word to describe darren- trustworthy.
very easy to work with and extremely...moreone word to describe darren- trustworthy.
very easy to work with and extremely professional.
would highly recommend to anyone. u wont regret it.less
The water damage from our burst pipe was an absolute nightmare. It was...moreThe water damage from our burst pipe was an absolute nightmare. It was bad enough that we had to have the pipe repaired but then we had to turn around and figure out how to repair the water damage. A friend recommended Fix My Home and it was such a relief to find them. They were so professional and so hard working. I couldn't believe how quickly they were able to restore everything. I am here because they deserve more than 5 stars for their fantastic work and I wanted to recommend them to anyone out there looking for water damage help.less
Darren and his crew are highly recommended. They come in and do their...moreDarren and his crew are highly recommended. They come in and do their job all the while ensuring they don't mess anything up. They are on time and very approachable. Even after payment was made, an issue came up at a later time and Darren was happy to come take a look and assist without any charge.
Definitely will use him again if the situation arises!less
We had mold problem at our business and one of our friends referred...moreWe had mold problem at our business and one of our friends referred Fix My Home company to us. Darren was very professional and very knowledgeable of what he was doing. Also very patient when it comes to explaining and answering all the questions regarding the mold issue. He even helped us write the letters and get all the proof to our landlord that the problem wasn't our fault and the landlord should cover all the cost for us. Also he help us fixed the HVAC that wasn't working properly and now it's working great and the price was very reasonable. Thank you again Darren for your help. Look for no further for your home fixing needs! I don't think you'll find anybody better than him in this business.less
I had a water pipe burst under my house resulting in a flooded...moreI had a water pipe burst under my house resulting in a flooded foundation. Plumbers would not do the needed repairs until a water restoration company completely dried out the foundation. So happy FMH was referred to us by a friend! Darren, Barrett, Alec and Oscar were all excellent with communication, professionalism, courtesy and servicing our concerns from start to finish! Thank you, FMH!!!less
Contacted Darren after finding a mold issue in our home. He was very...moreContacted Darren after finding a mold issue in our home. He was very fast in responding and setting up and appointment to inspect. After pinpointing the issue the work was conducted in a very timely manner to get it fixed. He was very diligent in making sure the repairs were done correctly and in timely fashion. We are extremely satisfied with the work done and would recommend him for anyone that needs this type of work.less
I met with Mr Webb and he helped me thru the entire process...moreI met with Mr Webb and he helped me thru the entire process with the insurance companies and adjusters.. I had 4 companies come out and he had the best prices by far. MR Webb made the process easy and I would recommend to all my family and friends.less
Recently had a pipe leak that caused water damage and mold in the...moreRecently had a pipe leak that caused water damage and mold in the walls of my property. I bid the job out to Darren and another company. Darren was professional, responsive, and made me feel comfortable that he knew what he was doing. After deciding to move forward, he had his team in there the very next day setting up a containment around the issue to start getting it all dried out. They worked quickly and efficiently and a few days later the job was done.
Having an issue in your home, especially mold, is never fun, but it makes it a lot better to deal with when you're working with a vendor that provides good work and service. While I hope I don't ever have to deal with this kind of problem again, I wouldn't hesitate to use Fix My Home again in the future if necessary.less
i Was very satisfied with fix my home! they were very punctual, honest...morei Was very satisfied with fix my home! they were very punctual, honest and nice. The gentlemen answered All our questions, did a full inspection and was very helpful. I will definitely be using them again. I recommend fix my home for all your home needs!less
I called because of mold issues at my home and was pleased how...moreI called because of mold issues at my home and was pleased how they fixed it with minimal issues! Thank you!less
Called FMH and Ken arrived the same day to walk us through what...moreCalled FMH and Ken arrived the same day to walk us through what needed to done to be safe and fix our mold problem due to a slow leak from our built in fridge icemaker. His team arrived the following morning. They were clean, polite, wore masks and protective gear and did a great job. After several days working and lots of equiptment used the price quoted seemed very fair. We highly reccomend FMH. Thank you, Ken, Alec and Oscar!less